Website Terms of Use

Last updated: 1 May 2026  |  FreightLine Australia Pty Ltd  |  ABN 47 823 491 056

1. Acceptance of Terms

By accessing or using the FreightLine Australia website at freightlineaustralia.com.au (the "Website"), you agree to be bound by these Website Terms of Use ("Terms"). If you do not agree to these Terms, you must immediately cease using the Website. These Terms apply to all visitors and users of the Website, whether you access it as an individual or on behalf of a business or other organisation.

The Website is owned and operated by FreightLine Australia Pty Ltd (ABN 47 823 491 056) ("FreightLine", "we", "us", "our"), a company incorporated in New South Wales, Australia with its registered office at 14 Arden Street, Silverwater NSW 2128. FreightLine may update or modify these Terms at any time without prior notice to you. The current version of these Terms, as displayed on the Website, governs your use of the Website. Your continued use of the Website after any modification constitutes your acceptance of the updated Terms. We recommend that you review these Terms periodically.

These Terms should be read in conjunction with our Privacy Policy and, where applicable, our Terms and Conditions for freight and logistics services. In the event of any inconsistency between these Terms and our service Terms and Conditions in relation to the provision of freight services, the service Terms and Conditions prevail to the extent of the inconsistency.

2. Intellectual Property

All content on the Website, including but not limited to text, graphics, photographs, logos, icons, audio and video clips, data compilations, software, and the design, layout, and look-and-feel of the Website ("Content"), is owned by or licensed to FreightLine Australia and is protected by Australian and international copyright law, trade mark law, and other applicable intellectual property laws. The FreightLine Australia name, logo, and all related product and service names, design marks, and slogans are trade marks of FreightLine Australia. You must not use our trade marks without our prior written consent.

Subject to clause 3, FreightLine grants you a limited, non-exclusive, non-transferable, revocable licence to access and view the Content on the Website for your own personal and non-commercial lawful purposes. This licence does not include any right to: reproduce, publish, distribute, or commercially exploit any Content; modify, adapt or create derivative works from any Content; remove or alter any copyright, trade mark or other proprietary notices from any Content; or permit any third party to do any of the foregoing. All rights not expressly granted under this licence are reserved by FreightLine Australia.

If you wish to reproduce, publish, or otherwise use any Content for purposes other than those permitted by this limited licence, you must obtain FreightLine Australia's prior written consent. Requests for permission should be directed to [email protected]. FreightLine Australia reserves the right to refuse any request at its absolute discretion and to impose conditions on any consent it grants.

3. Acceptable Use

You may use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website in any manner that could damage, disable, overburden, or impair the Website or its underlying infrastructure, or interfere with any other party's use and enjoyment of the Website. Without limiting the foregoing, you must not:

FreightLine Australia reserves the right to terminate or restrict your access to the Website at any time, with or without notice, if we reasonably believe that you have breached these Terms or are otherwise misusing the Website. We may also report any breach or suspected breach of these Terms to relevant law enforcement authorities.

4. Accuracy of Information

The information published on the Website is provided by FreightLine Australia in good faith as general information about our company, services, and industry. While we take reasonable steps to ensure the accuracy and currency of the information on the Website at the time of publication, we do not warrant that all information is accurate, complete, current, or free from error. Information on the Website may be out of date and FreightLine Australia makes no commitment to update, correct, or refresh such information, except as may be required by law.

The information on the Website is provided for general informational and reference purposes only and does not constitute professional advice of any kind. In particular, nothing on the Website constitutes a formal quote, contract, or binding offer for the supply of freight or logistics services. Any pricing information, transit time estimates, or service descriptions on the Website are indicative only. Formal quotes are subject to assessment of your specific freight requirements and are provided under our service Terms and Conditions. You should obtain a formal written quote before making any decision to engage FreightLine Australia for the carriage of any specific consignment.

FreightLine Australia may update, amend, or remove Content from the Website at any time without notice. We do not guarantee that the Website will be continuously available or that access to the Website will be uninterrupted, timely, or error-free. The Website may be unavailable from time to time due to scheduled maintenance, technical issues, or circumstances beyond our reasonable control.

5. Links to Third-Party Websites

The Website may contain hyperlinks to websites operated by third parties, including industry associations, regulatory bodies, and business partners. These links are provided for your convenience only and do not constitute an endorsement, approval, or recommendation by FreightLine Australia of the linked websites or the products, services, or content available on those websites. FreightLine Australia has no control over the content of third-party websites and accepts no responsibility or liability for their content, accuracy, legality, or appropriateness.

When you leave our Website by following a link to a third-party website, you do so at your own risk. You should review the terms of use and privacy policies of any third-party website before using it. The inclusion of a link on our Website does not imply that FreightLine Australia has any ongoing relationship with the operator of the linked website, or that the information on that website is accurate, current, or complete.

If you become aware of any link on our Website that leads to inappropriate, inaccurate, or unlawful content, please notify us at [email protected] and we will review the link. FreightLine Australia reserves the right to remove any link from the Website at any time at its absolute discretion.

6. Disclaimer of Warranties

To the maximum extent permitted by applicable law, FreightLine Australia provides the Website and all Content on an "as is" and "as available" basis, without any representation, warranty, or condition of any kind, either express or implied. FreightLine Australia expressly disclaims all warranties and conditions, including any implied warranty or condition of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title, non-infringement, or any warranty arising by course of dealing, usage or trade practice.

FreightLine Australia does not warrant that: the Website will be available at all times or without interruption; the Website will be free from errors, bugs, viruses or other harmful components; any defects in the Website will be corrected; the results obtained from the use of the Website will be accurate, complete, or reliable; or that the Website is suitable for your particular purpose. You acknowledge that your use of the Website is at your own risk and that you are responsible for ensuring that your device and browser are suitable for accessing the Website and that your antivirus and security software is current.

Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot lawfully be excluded, restricted, or modified. To the extent that any such guarantee, right, or remedy cannot be excluded, FreightLine Australia's liability is limited to the greatest extent permitted by law.

7. Limitation of Liability

To the maximum extent permitted by applicable law, FreightLine Australia is not liable to you or to any third party for any loss, damage, cost, or expense of any kind arising directly or indirectly from: your access to or use of the Website; your inability to access or use the Website; any reliance you place on information contained on the Website; any error, omission, or inaccuracy in the Content; any unauthorised access to or use of our servers or data; any technical failure, interruption or defect in the Website or its infrastructure; or any conduct or content of any third party on or accessible through the Website.

This limitation of liability applies regardless of the legal basis of the claim, whether in contract, tort (including negligence), statute, equity, or otherwise, and regardless of whether FreightLine Australia has been advised of the possibility of such loss or damage. In particular, FreightLine Australia is not liable for any indirect, incidental, special, consequential, exemplary, or punitive loss or damage, including loss of profit, loss of revenue, loss of data, loss of goodwill, or loss of opportunity, arising out of or in connection with your use of the Website.

Where FreightLine Australia's liability cannot be excluded but can be limited, our total aggregate liability to you in connection with these Terms and your use of the Website is limited to AUD $100. This limitation reflects the fact that the Website is provided free of charge as a general information resource and that FreightLine Australia has no ability to control how you use the information on the Website or what decisions you make based on it.

8. Privacy

FreightLine Australia is committed to protecting the privacy of individuals who use our Website. Our collection, use, and disclosure of personal information obtained through the Website is governed by our Privacy Policy, which forms part of these Terms and should be read alongside them. Our Privacy Policy explains what personal information we collect, how we collect it, how we use and disclose it, and how you can access, correct, and make complaints about our handling of your personal information.

Our Privacy Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We do not sell personal information collected through the Website to third parties, and we only disclose it in the circumstances described in our Privacy Policy. Where the Website uses cookies and analytics, this is also described in our Privacy Policy, which sets out your options for managing your cookie preferences.

9. Jurisdiction

These Terms are governed by and are to be construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law rules. The application of the Vienna Convention on Contracts for the International Sale of Goods is expressly excluded. You irrevocably submit to the exclusive jurisdiction of the courts of the State of New South Wales, Australia (including the Local Court, District Court and Supreme Court of New South Wales, and the Federal Court of Australia sitting in New South Wales) to resolve any dispute or claim arising out of or relating to these Terms or your use of the Website.

If you access the Website from outside Australia, you do so at your own risk and are responsible for ensuring compliance with applicable local laws. FreightLine Australia makes no representation that the Website or the Content is appropriate for use in any location outside Australia. To the extent that applicable foreign law confers additional rights on you that cannot be waived by agreement, those rights are not affected by these Terms.

10. Contact

If you have any questions, concerns or feedback regarding these Website Terms of Use, the Website itself, or any Content on the Website, please contact us:

We aim to respond to all website-related enquiries within three (3) business days. For enquiries relating to freight services, quotes, or accounts, please use the contact details specific to those teams as listed on our Contact page.